Refund policy

30-day returns. Your choice of a refund, exchange, or store credit.

This policy applies to cameras, original vintage ads, and photography accessories purchased through the Max Vintage Photo online store.

30-day return window

Email max@maxeremine.com within 30 calendar days of delivery to request a return or exchange. Include your order number, the item, and whether you prefer a refund, exchange, or store credit.

Please contact us before sending anything back. We will provide the return address and packing instructions by email.

Condition of returned items

Return items in the same condition as received, with all included accessories and components. Existing wear or quirks described in the listing do not prevent an otherwise eligible return.

Cameras and accessories: Reasonable testing is welcome, including shooting a test roll. Items must not have new damage, modifications, disassembly, or attempted repairs.

Returning vintage ads and prints

Ads and prints must be returned in the same condition as sent, inside their protective sleeve with all original backing board(s). They must have no new creases, bends, tears, stains, trimming, mounting, or other alterations.

We strongly recommend reusing our original shipping packaging. If it is unavailable or damaged, use an equally protective rigid mailer or sturdy box, with sufficient rigid support and cushioning to prevent bending, crushing, moisture damage, and movement during shipping. The sleeve and backing boards alone are not sufficient shipping packaging.

Do not return an ad in a flimsy envelope or an unreinforced padded mailer. Damage caused by inadequate return packaging may make the item ineligible for a full refund, exchange, or store credit. If a return arrives with new damage, we will document it and contact you before deciding any adjustment.

Return shipping

The buyer pays return shipping for change-of-mind returns. Original shipping charges are not refunded or included in store credit for these returns. Pack items securely and use a tracked shipping service; insurance is recommended for valuable items.

If we sent an incorrect, damaged-on-arrival, or materially misdescribed item, we cover return shipping and refund the original shipping charge if the item is returned for a refund. Contact us first so we can arrange the return.

Refunds, exchanges, and store credit

After we receive and inspect an eligible return, we will provide your choice of a refund to the original payment method, exchange, or store credit for the amount paid for the returned item after discounts, including applicable refundable tax. There is no routine restocking fee for an eligible return. We will confirm the outcome by email; your payment provider may take additional time to post a refund.

Exchanges depend on available stock. Many vintage items are one of a kind, so an identical replacement may not be available. If the replacement costs more, you pay the difference. If it costs less, you may choose a refund of the difference or store credit. For change-of-mind exchanges, shipping for the replacement is charged separately.

Damaged, incorrect, or misdescribed items

If your order arrives damaged, contains the wrong item, or differs materially from its description, email us promptly with your order number and details. Photos of the item and packaging are helpful. Keep the packaging until we have reviewed the issue.

Any warranty stated in a product listing is separate from this 30-day return policy. This policy does not limit your rights under applicable consumer law.